We prioritise making sure women feel safe and comfortable from the moment they arrive at the refuge.

24/7 Support

Members of our team are available at the refuge at all times including evenings, overnights, weekends and public holidays. This is to maximise safety and security, ensure residents support needs are met and deal with any emergency or admission which occurs out of hours.

The house

Residents have their own bedroom and lockable food cupboard – all other facilities are shared. All areas of the house are nicely furnished, including a TV and all household appliances.

The bedrooms are prepared in advance of arrival and we try to make them as comfortable as possible. They have all the usual bedroom furniture as well as a hand wash basin with vanity units, colour TV and fridge. Fresh towels, toiletries and age appropriate toys are put into each room. It is important to us that women and children have some essentials, no matter how little they bring with them. 

The garden
There is a private, secure garden at the rear of the house with outdoor play equipment for the children. In addition there is a play room where children’s indoor activities take place.


We welcome women from all backgrounds. If we have a room and the referral criteria are met, then women can move in immediately.


Women and children often arrive at Gilgal feeling abandoned and alone. Our Support Workers and Children’s Workers are vital to help women on the path to recovery.

Children's Work

When children witness emotional or physical abuse they need help to view the world more positively again.


Real Life Stories

“Thank you for having me and for the support to find a new place.”

Real Life Stories

"On arrival I felt very nervous and scared but soon became comfortable and settled and this goes for my son as well.  My time here has been happy and I have grown in confidence.”

Real Life Stories

“As a whole my time went really well at Gilgal, the staff were welcoming and very supportive, I have found my voice again.”

Real Life Stories

“I believe in myself again.”

Real Life Stories

“My problems were listened to and I felt very comfortable staying there.”

Get in Touch

We aim to provide a quality and sensitive service in a safe environment. If you feel intimidated, controlled or silenced, that’s abuse. Whether its psychological, physical, sexual, financial or emotional – get help now, we want to listen.

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